Tenant Resources
Whether you're looking for a rental home in Dallas-Fort Worth or you're a current resident, find everything you need here — from available listings and application requirements to your tenant portal for rent payments and maintenance requests.
Tenant Resources & Quick Links
Move-Out Checklist
Cleaning and condition requirements to maximize your deposit return.
View ChecklistHow to Rent a Home With Us
Our application process is straightforward. Most applications are processed within 1-7 business days.
Find a Home
Browse our available listings online or schedule a self-guided tour.
Apply Online
Submit your application online. $65 fee per adult applicant.
Get Approved
We process your credit, income, criminal, and rental history checks.
Move In
Sign your lease, pay move-in costs, and pick up your keys.
Rental Quick Reference
| Application Fee | $65 per adult (non-refundable) |
| Minimum Credit Score | 500+ |
| Income Requirement | 3x monthly rent (combined household) |
| Administrative Fee | $150 (one-time, at move-in) |
| Pet Fee | $400 per pet (non-refundable) |
| Monthly Pet Rent | $30 per pet |
| Rent Due Date | 1st of each month |
| Late After | 4th day of month |
| Lease Signing | Within 1 business day of approval |
| Deposit Due | At lease signing, within 24 hours of approval |
| Office Hours | Mon–Fri 9:00 AM – 6:00 PM CST |
| Phone | (682) 200-6700 |
Tenant FAQ
How do I apply for a rental home?
All persons over 18 who will reside in the home must complete an online application through our website. The application fee is $65.00 per person (non-refundable). Processing takes 1-7 business days depending on document turnaround.
What are the rental requirements?
Household gross income must be at least 3x the monthly rent (verifiable). Minimum credit score is 500, though deposit amounts vary by credit tier. We check credit, identity, income, criminal background, and eviction history.
Are pets allowed?
Most of our properties allow pets. Maximum 2 pets per household, must be at least 12 months old, spayed/neutered, and current on vaccinations. One-time fee of $400 per pet plus $30/month pet rent. Service animals and ESAs are exempt from pet fees.
How do I pay rent?
Pay through the online tenant portal, in-person at our office during business hours, by mail, or automatic bank withdrawal. Rent is due on the 1st and considered late after the 4th day.
How do I submit a maintenance request?
Submit maintenance requests through the online tenant portal 24/7. For emergencies, call our 24-Hour Maintenance Emergency Hotline. During business hours, you can also call our office at (682) 200-6700.
What are the move-in costs?
Move-in costs include a $150 administrative fee, security deposit (varies based on credit tier), first month's rent, and pet fees if applicable. All move-in payments must be made via cashier's check.